Privacy Policy
Your privacy is important to us. This policy explains how Soulforge Origins collects, uses, and protects your information.
Last updated: June 8, 2025
1. Introduction
Welcome to Soulforge Origins ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, protect, and share your personal data when you visit our website or use our services and informs you about your privacy rights.
Company Information:
- • Company Name: Obsidian Ridge Holdings, LLC
- • Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
- • Registration Number: LLC-2024-SOF-001
- • Data Protection Officer (DPO): dpo@soulforge-origins.com (if applicable)
2. Information We Collect
2.1 Data Categories
Personal Data
- • Identity Data: Username
- • Contact Data: Email, phone number
- • Financial Data: Payment info, wallet addresses
- • Transaction Data: Payment details, NFT transactions
Technical Data
- • Technical Data: IP address, browser details, OS
- • Profile Data: Username, preferences, feedback
- • Usage Data: Interaction patterns on our site
- • Blockchain Data: Wallet addresses, transaction history
2.2 Special Categories of Data
We do not collect special categories of personal data (e.g., race, ethnicity, political beliefs, health, genetic data, sexual orientation, religious beliefs).
2.3 Data About Children
We do not knowingly collect data from individuals under 18 years of age.
3. How We Collect Your Information
3.1 Direct Interactions
Information provided by forms, account creation, wallet connections, NFT transactions, subscriptions, surveys, feedback, or direct communication.
3.2 Automated Technologies
Technical data collected via cookies, analytics tools, blockchain interactions, and server logs.
3.3 Third Parties
Information from analytics providers, social media platforms, blockchain networks, payment service providers, identity verification services, and publicly available sources.
4. How We Use Your Information
4.1 Lawful Basis for Processing
- • Contractual Necessity: To fulfill contracts with you
- • Legal Obligations: Compliance with applicable laws and regulations
- • Legitimate Interests: Business purposes, provided your rights do not override our interests
- • Consent: Where we have obtained your explicit consent
- • Vital Interests: To protect your vital interests or those of another person
4.2 Purposes of Processing
We use your personal data for the following purposes:
| Purpose | Type of Data | Lawful Basis |
|---|---|---|
| Account creation and management | Identity, Contact, Profile | Contract performance |
| NFT transactions and services | Financial, Transaction, Blockchain | Contract performance |
| Customer support | Identity, Contact, Technical | Contract performance / Legitimate interests |
| Security and fraud prevention | All categories | Legal obligation / Legitimate interests |
| Marketing communications | Contact, Marketing preferences | Consent / Legitimate interests |
| Legal compliance | All categories | Legal obligation |
5. Marketing Communications
You will receive marketing communications from us if you have:
- • Requested information or purchased from us; and
- • Not opted out of receiving marketing
Opt-Out Options
You may opt-out anytime through:
- • Unsubscribe links in emails
- • Contacting us at privacy@soulforge-origins.com
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand usage patterns
Preference Cookies
Remember your settings and choices
Types of Cookies We Use:
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled in our systems.
- • Authentication and security
- • Load balancing
- • Form submission
Performance Cookies
These cookies collect information about how visitors use our website.
- • Google Analytics
- • Page load times
- • User interaction tracking
- • Error reporting
Functional Cookies
These cookies enable enhanced functionality and personalization.
- • Theme settings
- • User settings
- • Wallet connection preferences
Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
Note: If you choose to disable cookies, some features of our website may not function properly.
7. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
When We May Share Information:
Service Providers
Trusted third-party vendors who assist in operating our platform, conducting business, or serving you.
Legal Requirements
When required by law, court order, government request, or to protect legal rights.
Business Transfers
In connection with mergers, acquisitions, or asset sales (users will be notified).
Security and Protection
To protect rights, property, or safety of Soulforge Origins, users, or others.
With Your Consent
When you explicitly agree to share information with third parties.
Blockchain Transparency
Important: Blockchain transactions are inherently public and permanent. Information recorded on the blockchain (including wallet addresses, transaction amounts, and NFT ownership) cannot be deleted or modified and may be viewed by anyone on the network.
Data Processing Safeguards
- • All service providers must sign data processing agreements
- • Regular audits of third-party security practices
- • Minimal data sharing - only what's necessary
- • Contractual obligations for data protection
8. Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.
Breach Notification
In the event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by applicable laws.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Transfer Safeguards
- • Adequacy decisions by regulatory authorities
- • Standard contractual clauses (SCCs)
- • Binding corporate rules where applicable
- • Certification schemes and codes of conduct
Your Rights
- • Information about transfer destinations
- • Copies of safeguards in place
- • Right to object to transfers
- • Right to complain to supervisory authorities
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods
Account Information
Retained while your account is active plus 3 years after closure
Marketing Data
Retained until you opt-out
Support Communications
Retained for 3 years after case closure
Legal Hold Data
Retained until legal proceedings conclude
Secure Deletion
When data is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent unauthorized recovery.
11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws (GDPR, CCPA, etc.).
Right of Access
Request copies of your personal information we hold
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal information (subject to legal requirements)
Right to Restrict Processing
Limit how we process your personal information
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or direct marketing
Rights Related to Automated Decision-Making
Right not to be subject to automated profiling or decision-making
Right to Withdraw Consent
Withdraw consent for processing based on consent
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- • Right to know what personal information is collected
- • Right to know whether personal information is sold or disclosed
- • Right to say no to the sale of personal information
- • Right to access personal information
- • Right to equal service and price, even if you exercise your privacy rights
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- • Email: privacy@soulforge-origins.com
- • Privacy Request Form: https://soulforge-origins.com/privacy-request
- • Written Request: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Response Time: We will respond to your request within 30 days (or as required by applicable law).
Important Limitations
Some rights may be limited by applicable laws or the nature of blockchain technology. We will explain any limitations when responding to your requests.
12. Children's Privacy
Age Restrictions
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If We Discover Child Data
If we become aware that we have collected personal information from a child under 18 without parental consent:
- • We will delete such information immediately
- • We will terminate the associated account
- • We will notify parents/guardians if contact information is available
- • We will implement additional safeguards to prevent recurrence
Parental Rights
Parents/guardians who believe their child has provided personal information to us should contact us immediately at privacy@soulforge-origins.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- • Update the "Last updated" date on this page
- • Email notification for material changes
- • Website banner for significant updates
What Constitutes Material Changes
- • New types of data collection
- • Changes in data sharing practices
- • Modifications to retention periods
- • Updates to your rights
Your Options
If you disagree with changes to this Privacy Policy, you may close your account or stop using our services. Continued use after changes indicates acceptance of the updated policy.
14. Regulatory Compliance
We comply with applicable privacy laws and regulations in jurisdictions where we operate, including but not limited to GDPR, CCPA, and other regional privacy frameworks.
GDPR
European Union General Data Protection Regulation
CCPA
California Consumer Privacy Act
Regional Laws
Other applicable privacy regulations
Supervisory Authorities
You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable laws.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:
General Privacy Inquiries
privacy@soulforge-origins.com
Response Time
Within 48 hours for general inquiries
Data Protection Officer
dpo@soulforge-origins.com
For
GDPR-related inquiries and complaints
Mailing Address
Obsidian Ridge Holdings, LLC
Attn: Privacy Team
30 N Gould St Ste R
Sheridan, WY 82801
United States
Privacy Request Form
For formal privacy rights requests, please use our dedicated form: https://soulforge-origins.com/privacy-request
16. Data Protection Authority Contact
If you are not satisfied with our response to your privacy concerns, you have the right to contact your local data protection authority:
EU Residents
Contact your national data protection authority. Find your local authority at: ec.europa.eu/justice/data-protection
California Residents
California Attorney General's Office
Privacy Enforcement and Protection Unit
privacy@oag.ca.gov
Questions About Your Privacy?
We're committed to transparency and protecting your personal information. Don't hesitate to reach out if you need clarification.